We live in a rural area, and when one of our pets got sick on my daughter’s bedroom carpet, I was in a panic, as we have recently built and moved into our forever home. I searched to try to find someone who would be willing to come all the way out here to deep clean the carpet. John responded immediately to my Facebook message, even though it was almost 10 pm, and he was willing to squeeze me in the next day, but we were able to clean the area up with his instructions enough to hold off until today so that he didn’t have to feel stressed and rushed. He came out today to clean her bedroom carpet and all of my couches. He ended up scotch-guarding, cleaning my loft carpet, and cleaning my area rug downstairs at no additional charge because he was worried that he might have tracked something in on them while he was cleaning. I highly recommend Prestige, and I can assure you that we are now lifelong customers.
