Effective Date: 05/01/2025

Welcome to or Directoy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and use our services, including our directory of pressure washing contractors across the United States (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Service.

1.1 Personal Information You Provide to Us

When you use our website, contact us, or request a quote, we may collect personal information, such as:

  • Your full name
  • Email address
  • Phone number
  • Zip code or city
  • Company name (if applicable)
  • Message content or quote request details
  • Contractor business information (if you are a provider)

1.2 Automatically Collected Information

When you interact with our site, we may collect certain information automatically through cookies and similar technologies. This information may include:

  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent
  • Referring URLs

1.3 Business Listings

If you’re a pressure washing contractor listed in our directory, we may collect and display information such as your business name, location, phone number, email, service area, photos, reviews, and other public business data.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, manage, and improve our directory service
  • To connect users with pressure washing contractors in their area
  • To respond to your inquiries or requests for quotes
  • To personalize user experience based on location or preferences
  • To send administrative or service-related communications
  • To process and display reviews or ratings
  • To detect, prevent, and address fraud or technical issues
  • To comply with legal obligations

If you are a contractor, we may also use your business profile to promote your services through our site or in third-party advertising campaigns (only with your consent if personal information is involved).

3. Sharing Your Information

We do not sell your personal data. However, we may share your information under the following circumstances:

3.1 With Contractors

If you submit a service request or contact form, we may share your contact details and request with one or more pressure washing contractors in your area so they can respond directly.

3.2 With Service Providers

We work with trusted third-party companies to support and improve our service, such as:

  • Hosting providers
  • Email delivery services
  • Marketing tools
  • Analytics platforms
  • Customer support tools

These companies may have access to personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.3 Legal Requirements

We may disclose your information if required by law or if we believe that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing
  • To protect the safety of users or the public

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. These may include:

  • Session cookies (temporary, for navigation)
  • Persistent cookies (to remember settings or preferences)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (to serve relevant ads)

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

5. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

5.1 Access and Correction

You have the right to access the personal data we hold about you and to request that we correct any inaccurate or incomplete information.

5.2 Deletion

You can request that we delete your personal information, subject to certain legal or legitimate business exceptions.

5.3 Opt-Out of Marketing

You may opt out of receiving promotional communications from us at any time by using the “unsubscribe” link in our emails or contacting us directly.

5.4 Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals, but you may limit tracking by adjusting your cookie settings.

5.5 California, Virginia, Colorado, and Connecticut Residents

Residents of these U.S. states may have additional privacy rights. Please contact us if you wish to exercise any of these rights.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

  • Contact inquiries may be kept for up to 12 months for customer service
  • Business listings remain active unless removed by request
  • Analytics data may be retained in aggregate form

7. Data Security

We take reasonable administrative, technical, and physical security measures to protect your data. However, no system can be completely secure. You share information with us at your own risk.

Some of the measures we use include:

  • HTTPS encryption on our website
  • Access controls for staff and service providers
  • Regular backups and monitoring

8. Third-Party Links and Tools

Our website may contain links to external websites, plugins, or embedded content (such as map widgets or review platforms). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before interacting with their services.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from children. If we become aware that a child has provided personal information, we will delete it immediately.

10. Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar event, your information may be transferred as part of that transaction. You will be notified by email and/or a prominent notice on our website of any change in ownership or use of your information.

11. International Users

Our services are intended for users in the United States. If you are accessing the website from outside the U.S., be aware that your information may be transferred to, stored, or processed in the United States, where data protection laws may differ from your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will revise the “Effective Date” at the top. If the changes are significant, we will notify you by posting a prominent notice on our website or contacting you directly (if you’ve provided contact info).

We encourage you to review this page from time to time to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

We Work 100% Online!

Our team operates fully remote to serve you better, no matter where you are in the U.S.

Hours
Mon – Fri
7:30 AM – 10:30 PM PST